Frequently Asked Questions

Find answers to common questions about our services

General Questions

How long does a typical detailing service take?

Service duration varies depending on the package and vehicle condition:

  • Basic Exterior Detail: 2-3 hours
  • Interior Deep Clean: 2-4 hours
  • Full Detail Package: 4-6 hours
  • Paint Correction: 1-3 days
  • Ceramic Coating: 2-5 days
Do I need to prepare my vehicle before service?

Yes, please:

  • Remove personal belongings
  • Empty trunk and storage compartments
  • Remove any custom accessories
  • Inform us of any existing damage
  • Ensure the fuel tank is at least 1/4 full
Do you offer mobile detailing services?

Yes, we offer mobile detailing within the Birmingham area for select services. However, specialized treatments like paint correction and ceramic coating must be performed at our facility for optimal results.

Services & Pricing

What's included in your basic detailing package?

Our basic package includes:

  • Hand wash and dry
  • Wheel and tire cleaning
  • Interior vacuum and wipe-down
  • Window cleaning (inside and out)
  • Tire dressing
  • Final inspection
Do you offer ceramic coating warranties?

Yes, our ceramic coatings come with warranties ranging from 2-5 years, depending on the package selected. Warranty coverage requires annual inspections and maintenance services to remain valid.

How do you price your services?

Pricing varies based on:

  • Vehicle size and type
  • Current condition
  • Selected service package
  • Additional treatments required

We provide detailed quotes after inspecting your vehicle.

Booking & Policies

How do I schedule an appointment?

You can book an appointment through:

  • Our online booking system
  • Phone: (205) XXX-XXXX
  • Email: info@havelindetailing.com
  • Social media direct messages
What is your cancellation policy?

We require 24-hour notice for cancellations. Late cancellations or no-shows may result in a cancellation fee or loss of deposit for specialized services.

What forms of payment do you accept?

We accept:

  • All major credit cards
  • Cash
  • Mobile payments (Apple Pay, Google Pay)
  • Bank transfers for business clients